SHIPPING
I ship within three business days of confirmed payment.
All items are carefully packed in a crush proof jewelry shipping box bedded in foam and then goes in a padded envelope.Never had one damaged.
We use Canada Post exclusively.
TERMS AND CONDITIONS.
SHIPPING TO OUTSIDE CANADA AND THE US.
Due to items being rejected and returned by buyers in their native countries when confronted by Customs charges I now require any buyer outside the US and Canada to contact me for special shipping arrangements before buying.
BORDERS AND CUSTOMS
Items shipped outside Canada are subject to Border Customs inspection on arrival at destination country. Most items flow through within a reasonable time but some can be delayed at the whim of Customs inspectors.
These delays are infrequent and are of course beyond my control.
RETURNS/REFUNDS.
Because we offer such high quality ammolite and because we supply accurate images in the offerings we very rarely experience returns.
However:
If you are unhappy for any reason please return within 10 days of receipt of item in its original condition and shipping box for a refund less $50 stocking fee.
The fee does not apply to damaged or faulty items.
You pay for the return shipping.
[2] No returns on custom orders.
PRIVACY
Your private information remains private and is not released to anyone for any reason.
FAQ:
[1] Is all your ammolite genuine Canadian ammolite from South Alberta?
Answer:Yes.
EMAIL CONTACT FORM:
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